Characteristics of good NFP governance
There are some very good pre-existing sites that give a range of organisational advice:
The National Council for Voluntary Organisations (NCVO) – is an umbrella body for the voluntary and community sector in the UK. Their page on Advice and Support has useful information on many organisational aspects, especially structure, change and policy, which are applicable in Australia. Take a look at the categories in the menu that runs down the left hand side of the page.
Again in the UK, Homeless Link provides a page with resources to Future Proof Homelessness Services, including information and support on winning public sector contracts, social enterprise, and marketing and communications.