Module 5b) - Planning and Undertaking an External Assessment (Site Visit) | Homelessness NSW Inc.

This Module will cover how to plan for and undertake the external assessment.

There are three stages to this:

Stage 1 involves working with your Assessor to develop the agenda for the site visit
Stage 2 involves informing, engaging and preparing your clients, staff, the Board and partner organisations and external stakeholders, and
Stage 3 involves planning and implementing the logistics of the site visit.

START HERE by clicking this link--> Module 5b): Planning and Undertaking an External Assessment (Site Visit) How-to-Guide

Resource	Description
Example: Client Consent Form - Form 1 - Form 2	Two examples of client consent forms (de-identified) developed by SHSs. These forms give permission for the External Assessor to review client files during the site visit.
Example: ASES External Assessment Site Visit Agenda - Agenda 1 - Agenda 2	Two examples of a site visit agenda developed by SHSs with their External Assessor for their site visit. The differences reflect the variation in the size and complexity of the two organisations.
Example: Poster Inviting Client (young people) Feedback	A poster developed by an SHS inviting the clients of their service (young people) to provide them with feedback on the services they receive.
Example: Poster Advising Clients (young people) about ASES	A poster developed by an SHS advising the clients of their service (young people) about ASES and inviting their participation in their ‘ASES’ journey.
Example: Poster Inviting Client Participation (young people) to ASES	A poster developed by the same SHS as the above two items that provides the clients of their service (young people) with more concrete information about how they can be involved in ASES. Workers used this poster to talk to young people more specifically about options for participation.
Handout: Example Interview Questions	This is a handout that provides examples of interview questions for clients, staff, the Board and partner organisations and stakeholders.
Checklist: Planning the External Assessment Site Visit	Key steps and checkpoints for planning an external assessment site visit. The checklist is also provided at the end of this document.
Communication Tool for the External Assessment Site Visit	Sample texts that can be used to develop communication materials for clients about accreditation, ASES, and the external assessment site visit.
Site Inspection Checklist	A guide to site inspections that reflects the kinds of issues an Assessor typically looks for and documents at each site visited.