About Homelessness NSW

Homelessness NSW is a peak not for profit organisation that works with its members to prevent and reduce homelessness across NSW. Our members include small, locally based community organisations, multiservice agencies with a regional reach and large State-wide service providers.

Key services that we provide include policy development and advocacy in working to end homelessness, public education about the changing faces of homeless people and those at risk, information about the diverse mix of initiatives operating in NSW and elsewhere and advice and support for member organisations and others about organisational change and improvement.


Are you homeless or at risk of homelessness and in NSW?  Call the statewide telephone line managed by the Department of Family and Community Services

CALL  Link2Home - 1800 152 152

Homelessness NSW

Tel: 02 8354 7600 *New number


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Rental Brokerage Services

Postcode/area search

Use the directory to find services across NSW that can help you locate rental properties, help you maintain tenancies and provide financial assistance and support for living costs that affect your ability to meet rent.

Visit our directory to expand your search »

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 This project has provided a range of support services to the NSW SHS sector since 2012. It assists agencies to develop the skills, systems and policies necessary for new contracts established under the Going Home Staying Home (GHSH) reform.


5 key reforms that the campaign

Vote Home election platform

Welcome to the Vote Home campaign

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Dear friends, welcome to the first campaign update for Vote Home.

CHANGE.ORG petition is live and you can have a look at it at change.org/votehome and change.org/votehome_petition.


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Welcome to the Vote Home campaign

Dear friends, welcome to the first campaign update for Vote Home. This email has all the information you need to support the Vote Home campaign launch on Friday 20 May. 

You are welcome to forward this email on to fellow organisations who might join. Please do not forward it to the general public, to media, or government.

Please note this launch has been put back from the plan to launch on the 19 May, and all materials are embargoed until 12.01am Friday (midnight tonight).

However, the CHANGE.ORG petition is live and you can have a look at it at change.org/votehome and change.org/votehome_petition.

You might like to sign up as an individual today, but please don't start promoting it on social media until Friday.

On Friday promotions begin in force. You can help by doing the following:

  • insert this campaign graphic on the front page of your website and link it to change.org/votehome 
  • modify your Facebook and Twitter profile by incorporating the Vote Home logo into your profile image
  • share the posts appearing on the Australians for Affordable Housing and Homelessness Australia Facebook pages and Twitter feeds
  • create your own Facebook posts and Tweets using the shareable campaign graphic in the drop box, and link to change.org/votehome 
  • when tweeting please always use #votehome; other suggested ## are included in the social media strategy
  • email your supporters to invite them to join with us in the campaign - a suggested introduction email is included in the drop box to make life easier, or use your own voice
  • send a tweet at least once a day using #votehome to help us trend and share content from others involved in the campaign

If you are creating your own content for the VoteHome campaign please stay within the agreed messages and the positive, inspirational tone outlined in the campaign strategy

All the materials you need are included in this drop box, including:

  • the campaign platform in short form and full length versions (these are embargoed until Friday)
  • the campaign strategy (please note this is for organisational reference, and not for public distribution)
  • the media release that has been distributed this morning embargoed for 12.01am Friday

Next Tuesday we will launch the first of what will be a series of subsequent petitions. Tuesday's petition will focus on homelessness. 

You can see the schedule of further activity outlined in the social media strategy. Please note this is being updated as we go.

Each week I will send an update with actions for the week. In between times don't hesitate to shoot through questions and feedback to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Thanks again and happy promoting. With your help we will collectively make a difference.

Kate Colvin on behalf of the Vote Home Alliance

Temporary Accommodation Discussion Paper

At the Homelessness NSW conference last week we released a paper on the Temporary Accommodation (TA) Program (attached).  The paper aims to start the discussion around how the Temporary Accommodation (TA) Program can be improved and includes feedback from over 180 SHS workers as well as case study examples of TA projects that deliver outcomes for clients.  The paper is not a comprehensive overview, but aims to broadly identify some of the issues with the TA Program.  The paper includes four recommendations:

  1. That each FACS District do an audit of all TA and other similar programs to ascertain how each District is currently managing the TA scheme with a view to adapting successful approaches statewide;

  2. That FACS Districts discuss ideas and proposals for customising delivery of TA on a regional basis to deliver both accommodation and support; these would include a collaboration of SHS, Community Housing Providers and FACS Housing NSW;

  3. That TA have a dedicated budget, with each FACS District allocated an amount to adequately meet demand; and

  4. That a TA Program outcomes framework with reporting on the reasons for homelessness and housing accessed after using TA is developed and implemented.

Temporary Accommodation Discussion Paper

More Articles...

  1. 2016/17 Federal Budget ends any commitment from the Commonwealth towards addressing homelessness
  2. International Transgender Day of Visibility
  3. Special screening of a The Lady in the Van
  4. A Plan for Change Report: Homes for Older Women
  5. Homelessness NSW is pleased to be releasing an overview of the data collected as part of Inner City Sydney Registry Week

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